A word about Consumers. People who receive mental health services are often called consumers. People with mental illness who are active in the national mental health consumer movement decided consumer better portrayed individuals living with mental illness than patient or client.

The Cuyahoga County Community Mental Health Board has embraced the concept and philosophy of Mental Health Recovery. The CCCMHB has partnered with consumers, family members and provider agencies to empower consumers and provide assistance on the road to recovery. The Recovery Model is built on partnership, trust and hope, supporting choices for the achievement of individual recovery and promoting dignity, respect and excellent care. Click on the items on the left to find out more about Recovery and other resources for consumers and family members.

The CCCMHB also supports the Adult Consumer Advisory Council (ACAC), an active, volunteer group of mental health consumers and advocates. This group frequently engages in letter-writing campaigns and other advocacy to promote the rights and dignity of all people, and also advises the CCCMHB’s Board of Governors on the needs of mental health consumers. An example of how a member of the ACAC speaks out in their community and to their peers is available here.